The Federal Benefits Unit operates on an appointments-only system. To schedule an appointment or to obtain information, the best way to contact the Federal Benefits Unit is by using our online form. Please ensure to complete all your contact information. We normally respond to e-mail inquiries within 15-working days. Please only send one e-mail regarding your issue.
Federal Benefits Unit
Ave Republica De Colombia # 57
Altos De Arroyo Hondo
E-mail address: SJRegion@ssa.gov
Hours of Operation:
Monday through Thursdays from 1:30 pm to 4:00 pm and Fridays from 8 am to 11 am, except the FIRST and THIRD Wednesday of every month.
Please access the schedule of the days on which the Embassy will be closed.