In the event that your passport is lost or stolen, first report the theft to the local police in order to get a police report. Along with the police report, you will need proof of citizenship and a photo ID, such as a driver’s license, school ID (for minors) or a Dominican ID-cédula (for dual nationals).
All U.S. Citizen Services with the exception of adults over 18 applying for their first passport are provided at the Consular Agencies in Punta Cana and Puerto Plata. For your convenience, we recommend that you use the Consular Agencies for services if they are closer to your geographical location. For example, Puerto Plata provides services to Santiago, Sosua, Cabarete, Las Terrenas, Samana and any of the cities along the North Coast. Punta Cana provides services to Bavaro, Higuey, Bayahibe, La Romana and any of the cities along the East Coast. The Agencies tend to have shorter wait times and be less crowded.
If you would like to make an appointment at one of the Consular Agencies, please email Punta Cana Consular Agency or Puerto Plata Consular Agency. If you experience technical difficulties or do not have access to internet, you may make your appointment by calling (809) 552-8990 for Punta Cana or calling telephone numbers (809) 586-8017, (809) 586-4204, (809) 586-8023 for Puerto Plata. To make an appointment for services in Santo Domingo, please click on the following link to go directly to our online appointment system.
In emergency circumstances, please follow the instructions on our Emergency Appointment Request webpage. Emergency circumstances include serious illness, death of an immediate family member, or (for tourists only) previously scheduled return travel to the U.S. after a passport has been lost or stolen. Such passports will be limited in validity, and cannot be extended. You will be asked to provide proof of your emergency.
Please bring the following:
- Application form DSP-11 completed ONLINE and printed. Hand-written filled application forms are NOT accepted. Applications are NOT to be signed until you are requested to do so by a Consular Officer.
- Form DS-64 (Report of a lost or stolen passport) completed ONLINE and printed. Hand-written filled application forms are NOT accepted.
- Attach two 2×2 inch photos. For your convenience, photos can be obtained inside the Consular waiting area.
- Any identification available to prove your citizenship accompanied by a photocopy of each one, for example: previous passport and a copy, naturalization certificate and copy, certificate of citizenship and a copy. If available, bring a copy of the lost or stolen passport. In Santo Domingo, copies can be obtained inside the Consular waiting area. At the Consular Agencies, please bring copies to the interview with you.
Please remember that the law requires the consent of both parents on all passport applications for minor children under the age of 16, or documentation of sole custody. Please see information regarding Notarized written consent of any parent not present with the child.