Emergency Assistance

Emergency Services

A U.S. citizen involved in any of the following emergency situations in the Dominican Republic can seek assistance from the U.S. Citizens Services unit.

If you have an emergency involving the death, arrest or hospitalization of a U.S. citizen, or a missing U.S. citizen, please call 809-567-7775.   When the prompts ask you to enter the extension, enter 0 and tell the operator you have an emergency.  For general information you may e-mail us at  SDOAmericans@state.gov.

We can receive emergency calls any time, 24 hours a day, seven days a week. Our normal office hours are Monday-Thursday 7:00am-4:15pm and Fridays 7:00am-1:00pm. You can also call 809-567-7775 during office hours. Note that this number is not for visa inquiries.