In case of an emergency involving a U.S. citizen, please contact us at 809-567-7775. When the prompts ask you to enter the extension, enter 0 and tell the operator you have an emergency. For all other information about U.S. Citizen Services, please consult our Web page. For specific inquiries please e-mail us at SDOAmericans@state.gov.
We can receive emergency calls any time, 24 hours a day, seven days a week. Our normal office hours are Monday-Thursday 7:00am-4:15pm and Fridays 7:00am-1:00pm. You can also call 809-567-7775 during office hours. Note that this number is not for visa inquiries.