The U.S. Citizens Services Unit will no longer be providing passport and notarial services in Santiago. All U.S. Citizen Services with the exception of Federal Benefits services and applications for adults over 18 applying for their first passport are provided at the Consular Agency in Puerto Plata. If you are in the Santiago/Northern Dominican Republic area we recommend that you use the Consular Agency in Puerto Plata for passport and notarial services, as it is closer to your geographical location and tend to have shorter wait times as it is less crowded than the Santo Domingo office. If you would like to make an appointment at the Puerto Plata Consular Agency, please email PuertoPlataConsularAgency@state.gov. If you experience technical difficulties or do not have access to Internet, you may make your appointment by calling (809) 586-4204.