U.S. Citizen Services

Welcome to the U.S. Citizens Services (ACS) Unit of the U.S. Embassy in Santo Domingo. The ACS Unit provides a wide range of services to U.S. Citizens visiting or residing in the Dominican Republic. Please use the links below to find further information on our services. Please note that many of our services require an advance appointment. All U.S. Citizen Services with the exception of adults over 18 applying for their first passport are provided at the Consular Agencies in Punta Cana and Puerto Plata. The U.S. Embassy and the Consular Agencies are closed on all Dominican and U.S. holidays.

Please Note: As of Monday, March 4, 2019 the Consular Agency in Bavaro/Punta Cana will be closed for an indefinite period, with a resumption of regular services likely in late March or early April.  Please direct all inquiries to:

E-mail: SDOAmericans@state.gov


  • During the normal business day (7:00 AM to 4:00 PM, weekdays): 809-567-7775 ASK FOR THEAMERICAN CITIZEN SERVICES UNIT
  • After hours (4:00 PM to 7:00 AM and on weekends, and during holidays): 809-567-7775 ASK FOR THE EMBASSY DUTY OFFICER

The puntacanaconsularagency@state.gov e-mail will not be monitored during this time.

We apologize for any inconvenience.

Alerts and Messages

See all Messages and Alerts for U.S. Visitors to Dominican Republic.