Who should I contact for Consular services?

Even though the Consular Section of the US Embassy remains closed for routine services, we frequently receive questions on who to contact for specific questions and situations. We hope the following resources may be of help: Visa applicants with emergency cases may write to support-dominicanrepublic@ustraveldocs.com or call 1-829-956-5144 U.S. lawful permanent residents whose green cards ...
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Ask the Consul – COVID-19 test requirement for travelers to the United States.

Effective January 26, 2021 all airline passengers to the United States ages two years and older must provide a negative COVID-19 test. The test must be viral (PCR or antigen) and taken within three calendar days of travel,  to determine if the passenger has an active COVID-19 infection. The results must be presented to the ...
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The Regional Federal Benefits Unit (FBU) at Embassy Santo Domingo

The Regional Federal Benefits Unit (FBU) at Embassy Santo Domingo provides various services to U.S. citizens abroad. FBU assists U.S. citizens and foreign nationals who have inquiries about or receive benefits from the Social Security Administration, Railroad Retirement Board, Office of Personnel Management, and the Department of Veterans Affairs.  The team located at the American ...
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Who to contact for consular services?

The consular section is still closed for routine services and we have not yet determined when we will resume normal operations.  We are receiving many inquiries daily and many people are unsure of who to contact with their questions and issues.  Before reaching out, please visit both the VAC website: https://www.ustraveldocs.com/do_es/index.html and our website: https://do.usembassy.gov/es/ for the ...
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Consular Support Staff: Educators, Experts, and Team Players

By: Graham Swaney, Public Affairs Intern In her work at the U.S. Embassy in Santo Domingo, local employee Francia Elias educates, advises, and supports American staff.  She helps them perform at the highest level possible, grow as employees, and learn about the Dominican Republic. Francia has been working at the U.S. Embassy for 27 years ...
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U.S. Embassy Santo Domingo Resumes Consular Operations

The U.S. Embassy Santo Domingo will resume all normal Consular and USCIS operations on Friday, November 17. Any individuals whose Consular or USCIS appointment was impacted on Thursday, November 16 will be contacted to reschedule their appointment. For emergency rescheduling of your appointment, please contact santodomingovisas@state.gov .  
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U.S. Embassy Temporarily Suspends Consular Operations

As a precautionary measure, the U.S. Embassy Santo Domingo has temporarily suspended all consular operations as of 9:45 a.m. on Thursday, November 16 due to the detection of an unknown substance in the Consular section. The U.S. Embassy is in contact with Dominican authorities and is evaluating the substance. Any individuals who miss Consular or ...
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