U.S. Embassy in the
Dominican Republic

What to do if you have a medical emergency in the Dominican Republic

If you need immediate emergency assistance, please contact emergency services:

• Dial 9-1-1 from within the greater Santo Domingo area and other major metropolitan areas. 

If you have a medical emergency and you can get to a hospital without an ambulance, you should do so.

Please note: The Department of State assumes no responsibility or liability for the professional ability or reputation of, or the quality of services provided by, the entities or individuals whose names appear on the following lists. Inclusion on these lists is in no way an endorsement by the Department or the U.S. government. Names are listed alphabetically, and the order in which they appear has no other significance. The information on these lists is provided directly by the local service providers.

The list of medical facilities and doctors is not meant to be a complete list of professional practitioners and medical centers/hospitals. The absence of a specific name(s) or facility(ies) is not a reflection of competence. Most practitioners in this list speak or at least have some knowledge of English.

The U.S. government does not provide medical insurance for U.S. citizens overseas. We do not pay medical bills. Payment of hospital and other expenses is the patient’s responsibility.

• Hospitals and doctors often require payment “up front” prior to service or admission.
• Be aware that some hotels, resorts, etc. have exclusive agreements with medical providers, which have costs associated and may limit your choices in seeking emergency medical attention.
• Patients bear all costs for transfer to or between hospitals.

Medical Evacuation and Air Ambulance Information

Medical treatment in the Dominican Republic’s private hospitals is generally reliable, though cost and quality vary substantially.

If you decide to contact a medical evacuation and/or air ambulance provider about transportation to the United States, please make sure to provide the exact location of the patient in the Dominican Republic as well as the final destination in the United States or elsewhere.

You must also make advance arrangements for a U.S. hospital to receive the individual being evacuated. Please be aware that the U.S. receiving doctor will wish to speak to the local doctor in the Dominican Republic treating the patient; the patient cannot be moved until the attending physician(s) allow the patient to be transferred; and an airline or medevac company must agree to facilitate the patient’s travel.

The arranger or the patient is responsible for all costs of medevac services. Costs are sometimes covered by private medical insurance or traveler’s insurance purchased before a trip. Payment in part or in full are often required in advance, so contacting insurance or other sources of funds should be undertaken early in the process as the costs are substantial. Some premium credit card companies (AmEx, Citibank, etc.) have emergency medical assistance available for certain members.

The least expensive way to medically evacuate a U.S. citizen is via a commercial air carrier. The patient, a family member, or doctor should contact the airline directly to explain the situation and ask what information they need.

If commercial carriers are not available or cannot provide the services required due to the urgency of travel or severity of the medical condition, you or the patient can contact an air ambulance service. A list of air ambulance services appears below.

Medical Evacuation Service Providers

Able American Jets
844-225-3538
http://www.ableamericanjets.com/worldwide-flight-services/air-ambulance-services/ info@ableamericanjets.com

 AEROambulancias (within the Dominican Republic only)
 809-826-4100 | 809-426-4666 | 829-933-4666 | Toll free from the interior: +1 (809)  200.4100
www.aeroambulancia.com www.helidosa.com

AeroCare
800-823-1911| 630-466-0900
https://www.aerocare.com/contact-us sales@aerocare.com

Air Ambulance 1
US # 1 (800) 424-9000
International # +1 (832) 900-9000
Email address: dispatch@airambulance1.com
Web address: www.airambulance1.com

AirMD / MedTransport Center
727-530-7972 | 800-282-6878 | 727-530-7972
http://www.airmd.net/

Mt.Sinai Medical Center International Services
305-674-2150 |1-877-674-2774
https://www.msmc.com/international-patient-center/ internationalcenter@msmc.com
This Miami hospital has an international patient department that includes air ambulance assistance.

Nicklaus Children’s Hospital LifeFlight
Hospital Main Numbers: 305-666-6511 | Toll Free: 800-432-6837
https://www.nicklauschildrens.org/medical-services/pediatric-cardiology/programs/lifeflight
To reach LifeFlight or to request a transfer to Nicklaus Children’s Hospital, please call 1-888- LIFEFLT [543-3358].

ProMed (Ground ambulance; Dominican Republic only)
809-412-5555
https://www.promed.com.do/
They operate in Santo Domingo, Santiago, Puerto Plata and La Romana. Full payment required at the time of transport.

REVA Air Ambulance
809-710-4762 | 809-383-1957| 809-567-1101
airambulancelinkdr@gmail.com
Based in Ft. Lauderdale this air ambulance service has a contact in the Dominican Republic: Cristobal Perez-Siragusa, Edificio 13 Apt.230 Cond. Embajador, Ave. Sarasota, Bella Vista.

Sky Nurses, LLC
U.S. 561.666.6417 | Toll Free: 866.611.8434 | www.skynurses.com
assist@skynurses.com

Trinity Air Ambulance International
954-771-7911
Email: Contact@TrinityAirAmbulance.com
Web: www.TrinityAirAmbulance.com