Eligible adult U.S. passport holders may renew their ten-year passports by mail using our Passport Navigator. The Passport Navigator will ask you a series of simple questions determine if you are eligible to renew your passport by mail or if you need an appointment at the U.S. Embassy in Santo Domingo or the Consular Agencies in Punta Cana or Puerto Plata.
The processing time for routine passport renewals is four-six weeks. If you are traveling within two weeks and need an emergency passport, please follow the instructions in the Passport Navigator.
Eligibility and instructions to renew your ten-year adult passport is available below. All this information is also included in the Passport Navigator.
Consular Report of Birth Abroad (CRBA): U.S. $100.00 equivalent in Dominican pesos
Passport and Consular Report of Birth Abroad (CRBA) fees are non-refundable processing fees and are retained by the Department of State whether or not the passport and CRBA are issued.
There is a DOMEX Courier Service Fee to deliver the passport books, passport cards, and CRBAs: USD $12.00 or Dominican pesos equivalent for deliveries within the Santo Domingo city limits, and USD $16.00 or Dominican pesos equivalent for the rest of the country.
Forms of Payment
In addition to U.S. dollar or Dominican peso cash payments for the services above, we also accept Visa, MasterCard, Discover, Diners Card, and American Express credit cards that list the cardholder’s name on the card. We also accept U.S. Travelers Cheques and U.S. postal money orders made payable to “American Embassy Santo Domingo.”
For routine adult passport renewals (using form DS-82) you can pay online through pay.gov
Please be aware that our Consular Agencies are only able to accept payments in cash in U.S. dollars or the equivalent fee in Dominican pesos. The Consular Agencies do not accept credit cards, U.S. Travelers Cheques, or U.S. postal money orders.
We do not accept personal checks at the Embassy or at our Consular Agencies.
Passport interviews are by appointment only. In Santo Domingo, you need to make an appointment using our online appointment system.
The U.S. Embassy opens new appointments for passport services on a regularly scheduled basis every Wednesday at 8 AM. The new appointments will be open appointments for the following week. We will also release additional passport services appointments, beyond this timeframe, as our resources permit. We will proceed according to this schedule until further notice. Those with existing appointments, may wish to reschedule to an earlier day.
If you would like to make an appointment at one of the Consular Agencies, please email Punta Cana Consular Agency or Puerto Plata Consular Agency. If you experience technical difficulties or do not have access to internet, you may make your appointment by calling (809) 552-8990 for Punta Cana or calling telephone numbers (809) 586-8017, (809) 586-4204, (809) 586-8023 for Puerto Plata.
All visitors to the Consular section, including all visa applicants and U.S. citizens, must enter the facilities via our dedicated consular entrance on República de Colombia Avenue.All visitors to the Embassy are required to undergo a security check. Electronic items, including cell phones, cameras, beepers, and pagers, are prohibited on the Embassy compound and should be secured elsewhere before entering the Embassy. The Embassy reserves the right to limit the entry of possessions and does not have the means to store these items.
If you need reasonable accommodation for your appointment, we encourage you to request your accommodation immediately once you schedule your appointment. We make every effort to provide accommodations to persons with disabilities and medical conditions. Reasonable accommodations vary, depending on the situation and the person’s needs.
Examples of accommodations include, but are not limited to:
If you are unable to provide fingerprints because of a medical condition, including birth defects, physical deformities, skin conditions, you may qualify for a fingerprint waiver for certain fingers.
The waiting room of the Consular Section and its restroom is wheelchair-accessible.