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Emergency Contacts

For emergencies such as death, arrests, hospitalizations or crimes involving U.S. citizens, please call +(809) 567-7775.  When the prompts ask you to enter the extension, enter 0 and tell the operator you have an emergency.

We can receive emergency calls any time, 24 hours a day, seven days a week. Our normal office hours are Monday-Thursday 7:00am-4:15pm and Fridays 7:00am-1:00pm. You can also call 809-567-7775 during office hours. Note that this number is not for visa inquiries.

For all other information about U.S. Citizen Services, please consult this page or visit our Navigator.

U.S. Citizen Services

  • Need help with American Citizen Services at the U.S. Embassy? Our American Citizen Services Navigator will guide you to the information you need and help you ask us for help if you need it.
  • If you need assistance with a visa at the U.S. Embassy, our Visa Navigator will guide you to information that you need, and help you ask us for assistance as well.
  • If you need to apply for a U.S. passport for yourself or a family member, our Passport Navigator will guide you through the steps to either renew your passport by mail or to schedule an appointment to apply in person at the U.S. Embassy in Santo Domingo.

To report fraud in visas, passports, or immigration, please write to fraude@state.gov.

The Regional Federal Benefits Unit (FBU)

The Regional Federal Benefits Unit (FBU) of the American Embassy in Santo Domingo is responsible for providing services to all the Caribbean, Colombia, Ecuador, French Guiana, Guyana, Suriname and Venezuela. The FBU is responsible for the administration of the benefit programs for the following U.S. government agencies: Social Security Administration, U.S. Office of Personnel Management, Department of Veterans Affairs, Department of Labor, and Railroad Retirement Board. 

The Federal Benefits Unit operates on an appointments-only system. To request an appointment email us at FBU.Santo.Domingo@ssa.gov, make sure you include all your contact information. We normally respond to e-mail inquiries within 5-working days. Please only send one e-mail regarding your issue.

Mailing Address:

Unidad de Beneficios Federales (FBU)
Av. República de Colombia #57
Santo Domingo
República Dominicana
Código postal 10505
Fax Number: 809-922-7001

Please access the schedule of the days on which the Embassy will be closed.

Economic and Commercial Team

The Department of State offers numerous tools for U.S. businesses and Dominican businesses investing in the United States. These resources provide broad overviews of the Dominican Republic key business and economic conditions to help you make the most informed business decisions. Please contact the U.S. embassy’s economic and commercial team for any assistance at (809) 567-7775 ext. 7249 or office.santodomingo@trade.gov.

Foreign Agricultural Service (FAS)

Office of Agricultural Affairs (OAA), Santo Domingo

Av. República de Colombia, #57, Altos de Arroyo Hondo II, Santo Domingo
Phone: 809-368-7775
E-mail: agsantodomingo@usda.gov

Public Affairs Section (PAS)

Press and Information

For media inquiries, please write to SantoDomingoPress@state.gov.

Culture and Education

The Academic Section manages the prestigious Fulbright program, funds English-language teaching initiatives, and promotes exchange opportunities for students between the Dominican Republic and the United States. For questions regarding our scholarship programs, please send a message to the following e-mail: SantoDomingoDRBecas@state.gov.  Please note that we do not respond to inquiries regarding scholarship programs via telephone.

American Liaison Network and Citizen Liaison Volunteers

Citizen Liaison Volunteers (CLVs) are a vital bridge between the Embassy and U.S. citizens, especially in the event of an emergency. We are looking for volunteers to serve as CLVs in various regions of the Dominican Republic. If you would like to be a CLV, please send us your full name, date of birth, passport number and your contact details to SDOCLVRecruit@state.gov.  Once you notify us of your interest, we will get back to you with more information and further instructions.

Locations & Information


  • Santo Domingo

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