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U.S. Customs and Border Protection

What is CBP?

CBP, Customs and Border Protection, is one of the U.S. Department of Homeland Security’s largest and most complex components, with a priority mission of keeping terrorists and their weapons out of the United States. It also has a responsibility for securing and facilitating trade and travel while enforcing hundreds of U.S. regulations, including immigration and drug laws.

CBP protects U.S. borders from terrorism, human and drug smuggling, illegal migration, and agricultural pests while simultaneously facilitating the flow of legitimate travel and trade.

For additional information about CBP, please visit their main website at www.cbp.gov.

How to Apply for a Travel Document

NOTE:  Boarding foil fees are NOT refundable, regardless of the decision rendered.  We encourage you to consult with us at SantoDomingoConsBF@state.gov and your air carrier BEFORE submitting any payment for the application.

If you are a lawful permanent resident (LPR) who wishes to return to the United States, have been outside of the United States for less than one year and are not in possession of your I-151 (LPR card), you may need to apply for a boarding foil to travel back to the United States.

Note, however, that a legal permanent resident who is in possession of an expired LPR card with a 10-year expiration date, and who has been outside of the United States for less than one year, does not need a boarding foil and may travel to the United States using their expired LPR card.

To apply, you need to complete the boarding foil application (Form I-131A), pay a $575 non-refundable fee, and make sure you have the required supporting documentation (as noted in the form’s instructions) before attending an appointment at U.S. Embassy Santo Domingo.

Information on Form I-131A, Application for Travel Document (Carrier Documentation) can be found on the USCIS website at: https://www.uscis.gov/i-131a

Please read the form’s instructions in full before making any payment or scheduling an appointment.

Questions on this process may be directed to SantoDomingoConsBF@state.gov.

RE-ENTRY PERMITS: Applicants who have an approved Form I-131, Application for Travel Document, and have been notified that their re-entry permit has been sent to Santo Domingo, may arrange to pick up their re-entry permit at the U.S. Embassy in Santo Domingo by appointment only. Please email SantoDomingoConsBF@state.gov to request a pick-up appointment and provide your full name, date of birth and alien registration number.

What is ESTA?

The Electronic System for Travel Authorization (ESTATM) is an automated system that assists in determining eligibility to travel to the United States under the Visa Waiver Program (VWP), and whether such travel poses any law enforcement or security risk. Upon completion of an ESTATM application, a VWP traveler is notified of his or her eligibility to travel to the United States under the VWP.  The VWP is administered by the DHS and enables eligible citizens or nationals of certain countries to travel to the United States for tourism or business for stays of 90 days or less without obtaining a visa.

For additional information:

Log onto the ESTA website to apply for a travel authorization. Travelers are encouraged to apply early. The web-based system will prompt you to answer basic biographical and eligibility questions typically requested on a paper I-94W form.

Applications may be submitted at any time prior to travel, however, DHS recommends that applications be submitted no less than 72 hours prior to travel.  For additional information please visit the CBP website.

What is DHS’s Travel Redress Inquiry Program TRIP?

The DHS’s Travel Redress Inquiry Program (DHS TRIP) is a single point of contact for individuals who have inquiries or seek resolution regarding difficulties they experienced during their travel screening at transportation hubs – like airports and train stations–or crossing U.S. borders, including:

  • denied or delayed airline boarding
  • denied or delayed entry into and exit from the U.S. at a port of entry or border checkpoint
  • continuously referred to additional (secondary) screening


To initiate an inquiry or to file a complaint, please log onto DHS TRIP’s interactive web site. DHS Traveler Redress Inquiry Program (DHS TRIP) and type your inquiry or complaint. You will be asked to describe your concerns and experience, provide contact information and be assigned a case number to help you monitor the progress of your inquiry. After filing online, you will be asked to provide supporting documentation within 30 days. DHS TRIP will process your request after the supporting paperwork is received. You may check the status of your request at any time through the DHS TRIP web site: DHS TRIP.

Contact CBP

For any other type of questions or answers, please visit the CBP INFO Center at https://help.cbp.gov/app/home.